Faqs
The package has been delivered, but I really haven't received it
If such a situation occurs, you can follow several steps to operate it
1. Check if the email is placed in the corner
2. Consult the USPS delivery person in the community to confirm if it has been delivered.
3. Contact us via email: retailstamps@gmail.com , or contact us through the website's online customer service
I have already made a purchase, why is there no tracking number
Order processing takes a certain amount of time, usually within 1 day (usually verifying the completeness of the recipient's address, email, phone, and other information). After shipping, we will synchronously send the corresponding tracking number to your order email
How to get a refund
If the order you purchased is within 24 hours and we have not shipped it yet, you can directly send an email or leave a message on the website to apply for a refund. We will refund immediately after seeing the information If we have already shipped the goods, we can only wait until we receive them before returning them to us. We are arranging a refund, which will take 5-7 days. Please be patient
The item does not match the description
Without affecting the use, some products may be a bit surprised by the colors seen online and actually received, but the discounts are small. If the difference is too large and affects the use, please contact us to arrange for returns and exchanges
Why Do You Offer Postage Stamps for Less Than the Post Office
We legally acquire our postage stamps from businesses and the general public; from leftover business mailings and company liquidations, to wedding invitations and stamp collections. Our process, product acquisition, and transactions are legally backed by our all-star legal team. All transactions are in compliance with the laws of the United States of America.
Are Your Stamps Authentic USPS Postage Stamps
Yes. They are authentic USPS issued postage. All of our postage undergoes a series of tests for authenticity, and is money-back guaranteed to our customers. All fraudulent and counterfeit items we receive are reported to the United States Postal Inspectors Office. We have aided law enforcement in several fraudulent and counterfeit postage cases over the past years, and have direct access to an inspector agent representative specializing in such cases.
Is It Legal to Buy Postage for Less Than Its Face Value
Yes. There are no laws or regulations prohibiting the buying and selling of second-hand postage for less than face value. Just ask a stamp collector.
What Is the Quality or Authenticity of the Postage
All of our postage is in complete sheets, books, or rolls. Unless otherwise stated, they are unfolded and in post-office-fresh new condition, ready for resale.
Do I Have to Be in the Mailing or Shipping Business to Buy From You?
No. We can sell our postage to anyone as long as their purpose is to use the postage to mail items.
